At Hot Lox, our goal is to make your shopping experience safe, convenient and worry-free. Our privacy and security programs make sure that every transaction made at Hot Lox is 100% safe and guaranteed.
Why We Gather Information
We gather personal information to allow us to process your orders; provide a much better and more personalized shopping experience; and to inform you of our fantastic special offers and discounts.
What Information We Gather
When you order from our website, we may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address), products purchased and any relevant promotion code. Information you enter is collected, even if you cancel or do not complete an order. Customers can also voluntarily offer their email address, home address, birthday and gender as part of our mailing and promotion list. This information is maintained in our database and used solely for these purposes. Customers can choose to opt-out of the mailing list at anytime.
Any user ID and password used in connection with Hot Lox is to be used by you for your use of our website. Each individual using our website is responsible for maintaining the confidentiality of their password. Since you are responsible for your password, any activities with the use of your password are your responsibility, whether or not authorized by you. We request that you immediately notify us of any unauthorized use of your password or any other information.
How We Use Your Information
We may disclose any information you provide to Hot Lox (i) when we believe disclosure to be appropriate to comply with any law, regulation or governmental request, or to comply with judicial process; (ii) if such disclosure is necessary or appropriate to operate this website; (iii) to protect the rights or property of Hot Lox, its users, sponsors, providers, licensors and merchants.
Questions About This Policy?
26735 US HWY 380 E
Aubrey, TX 76227
Our email list is intended to keep users informed of new products, gifts and special features. Our policy is to send email announcements or newsletters only to those who request this when registering or opting-in to our email list (see how we use the information we collect above). Hot Lox complies with all anti-spam laws and regulations. If you receive an email and want to be removed from our email list, you can do so by the following:
Email us at email@example.com to be removed from the email list
Login to My Account and uncheck the option to receive promotional emails
How We Use "Cookies"
Our website encrypts your personal credit or debit card number prior to transmission over the Internet from your computer to our server using Secure Socket Layer (SSL) encryption technology. SSL is considered the industry standard for conducting secure online transactions. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator.
Please note that the transmission of data over the Internet or any other public network cannot be guaranteed to be 100% secure. Hot Lox takes extra measures to safeguard your personal information but cannot warrant the security of the method in which you transmit information to us. Please review the safety policy provided by your Internet service provider about the transmission of sensitive information online.
If you have questions about the privacy statement or the content and practices of our website, please contact email us at firstname.lastname@example.org